Why Mobile Still Matters

May 19, 2020

Phones have become our sixth finger.  We expect immediate access to information and instant interactions with others. This directly affects your hiring process. You must meet these expectations of your candidates.

When evaluating background screening providers, look closely at their mobile solutions.  You don't have to be an IT professional, but you do have to pay attention.

Mobile Impacts the Candidate Experience

68% of candidates have multiple job offers and continue looking while the background check is being run.  Our clients have told us the majority of candidates choose the offer associated with the background check which comes back first.

By utilizing a mobile solution, you engage better with your candidates. They want a responsive process that can be continuously monitored throughout the day. Mobile must-haves include the following:

  • Text and email communication.
  • User authentication without cumbersome logins.
  • eSignature for authorization and disclosure documents.
  • ETAs and real-time status updates.
  • Single order, self-schedule drug tests.
  • Easy document uploads.

Mobile Reduces Turnaround Time

A mobile approach enables communication via text which reduces the background check turnaround time dramatically - nearly a day with Orange Tree's CandidateConnect®.  Studies have shown that 90% of all texts are read within 3 seconds. Being responsive to your candidate also reduces their anxiety and increases their likelihood of choosing you.

Does speed still matter?  Yes, speed always matters because it is simply everyone's expectation. Candidates have choices. You want them to choose you.  If you're not fast, your competitors will be.

You really don’t want to lose a great candidate because you failed to be responsive during the screening process.


Orange Tree understands the need for mobile technology in the background screening and drug testing process.  We have developed game-changing innovation so your candidates enjoy the fastest and easiest experience possible.

We've helped many clients improve their background screening program.  Click here to learn how we can help you.

Topics: Candidate Experience, Technology, Featured

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